Casa Aurora B&B
Privacy policy
Some details on this page are still to be completed by the owner of the property.
This notice explains how Casa Aurora B&B processes the personal data of people who visit this website, ask for information or book a stay, under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
1. Data controller
The data controller is Casa Aurora di Elena Rossi (VAT no. IT00000000000), who runs Casa Aurora B&B, Via delle Volte 12, 44121 Ferrara (FE). For any request: e-mail esempio@casaferrara.example, phone +39 000 000 0000.
2. Data we process and why
We process the data you give us to handle your booking request and your stay (first and last name, e-mail, phone, dates, number of guests, requests), to answer messages sent through the contact form and to give you access to the guest area. On arrival we collect the details of your identity document for the mandatory report to the police (art. 109 TULPS), for ISTAT statistics and for the tourist tax.
3. Legal bases and retention
We process data to perform the accommodation contract and the pre-contractual steps you ask for (art. 6.1.b GDPR), to comply with legal obligations (art. 6.1.c) and, for the security of the website, on the basis of our legitimate interest (art. 6.1.f). Booking data are kept for 10 years for tax obligations; contact form messages for as long as needed to reply. Other retention periods: [to be completed by the owner].
4. Who processes data on our behalf
The website and the booking system are provided by the technical provider of the platform, which processes data on behalf of the controller as data processor (art. 28 GDPR), together with the providers of the services required (hosting, e-mail and message delivery, online payments). Data are disclosed to public authorities when the law requires it. We never sell or hand over your data to third parties.
5. Your rights
You can ask for access to your data, rectification, erasure, restriction or portability, object to processing based on legitimate interest and withdraw any consent at any time, by writing to esempio@casaferrara.example. We reply within 30 days. You have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).